Shipping policy

Shipping Policy

Effective Date: July 12, 2026

Thank you for shopping with K'LOQUE Fashion & Style. We are committed to providing fast, reliable shipping and excellent customer service. Please review our shipping policy below.

Processing Time

  • Orders are processed within 1–3 business days after payment is received.

  • Orders are processed Monday through Friday, excluding holidays.

  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Location

All orders are shipped from Indiana, USA.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping destination, and selected shipping method. Any available free shipping promotions will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

Please note that delivery times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package's delivery status.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. K'LOQUE Fashion & Style is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Returns

We want you to love your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery.

To qualify for a return:

  • Items must be unworn, unused, and in their original condition.

  • Original tags must be attached.

  • Items must be returned in their original packaging whenever possible.

  • Sale, clearance, personalized, and final-sale items may not be eligible for return unless they arrive damaged or defective.

Once your return is received and inspected, eligible refunds will be issued to your original payment method. Original shipping charges are non-refundable unless the return is due to our error.

Contact Us

If you have any questions about shipping or returns, please contact our customer support team through the contact page on the K'LOQUE Fashion & Style website. We are happy to assist you.